FAQs

Estimated Shipping Times

United Kingdom: 2-5 business days
Europe: 3-7 business days
Everywhere Else: 5-14 business days

UK orders are sent via Royal Mail 2nd Class.
International orders are sent via Royal Mail International Standard.

International shipping does not include Tracking. If you would like Tracked & Signed service please get in contact (kingbettymay@gmail.com) however know it will cost £8.35.

PLEASE DOUBLE CHECK YOUR ADDRESS! Once your order has been dispatched, there is little that we can do. 

 

Processing Time

All orders will be dispatched within 1-3 days after ordering, unless stated differently on individual listings. You will receive an e-mail as soon as it has been dispatched and is on its way to you!

 

Returns

Returns/Refunds are only accepted if the item for damaged and defective items. If this is the case, please get in contact as soon as possible with your order details and a photo of the product.

 

Cancel Orders

Unfortunately once the order has already been shipped, we are unable to accept cancellations. However if you haven’t received your dispatch e-mail then please get in contact asap to cancel your order.

 

If you have any questions or queries, feel free to visit the Contact Us page, or email direct to kingbettymay@gmail.com

 

All Payments are processed in British Sterling (£).